Crayon Collection Gel Pens

✨ Please allow the follow timeframes for your artwork to be created and then shipped:

• Ready to ship: 3-5 business days
• Made to order: 2-3 weeks
• Custom: 3-4 weeks

✨ SHIPPING:  Please note Luna E11 can only estimate and cannot guarantee shipping times. Once a package is scanned by the shipping carrier it means it is in their care. Any shipping updates will then come directly from the shipping carrier. If for some reason your package is missing an update or showing as delayed, it does not mean your package is lost, occasionally packages experience delays in shipping. If your package is deemed lost, stolen, or undeliverable, LunaE11 Creative Works will make every effort to help locate your package by providing all available shipping information. Unfortunately we cannot be held responsible for a missing package or delivery delays once they leave our hands. 

✨ Made to order and custom items are non returnable and non refundable.  Please be sure that all choice fields are correct before your order is submitted.  If a change needs to be made please make it by clicking on "Contact Us" within 48 hours of placing the order.  After 48 hours unfortunately, changes cannot be made.  If any error is made on our part we will gladly return, exchange, or refund.